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Salesforce Org Health-Check Checklist

A practical, no-email-required checklist to audit your Salesforce org across six areas. Work through it yourself, print it for your team, or have us run it for you.

Have us run it

Security & access

  • Profiles and permission sets follow least-privilege access
  • No unused admin accounts or stale users with broad access
  • Sharing rules and org-wide defaults match your data model
  • MFA enforced; login IP ranges and session settings reviewed
  • Field-level security audited for sensitive fields

Automation health

  • One automation framework per object (no clashing Flows + triggers)
  • No deactivated-but-lingering Workflow Rules / Process Builders
  • Flows have fault paths and sensible error handling
  • Apex triggers are bulk-safe and logic lives in handler classes
  • Scheduled jobs and batch processes are documented and monitored

Data quality

  • Duplicate rules and matching rules are configured and active
  • Required fields and validation rules prevent bad data at entry
  • Stale and orphaned records have an archival strategy
  • Picklist values are standardised (no free-text where it matters)
  • Key reports reconcile against your source of truth

Performance & limits

  • Apex test coverage is healthy (and tests actually assert behaviour)
  • No recurring governor-limit errors in logs
  • Large objects use skinny tables / indexes where appropriate
  • Integrations use bulk patterns instead of row-by-row callouts
  • Page load times on key record pages are acceptable

User adoption

  • Lightning pages are tailored by app, record type and profile
  • Reps have the reports and dashboards they actually use
  • Unused fields and tabs are hidden to reduce clutter
  • In-app guidance or training exists for new features
  • A feedback loop captures user pain points

AI-readiness

  • Data is clean and structured enough to ground AI on
  • Edition and licensing support Agentforce / Einstein features
  • Clear, narrow first use case identified for an AI agent
  • Guardrails and human-in-the-loop points are defined
  • Success metrics agreed before any rollout

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